About | TransHub - Transport & Logistics

Driving Efficiency in Motor Claims Management

People First

Experienced professionals committed to excellence at every step.

Accurate Process

Data-driven assessments ensuring accuracy and consistency.

Trust & Integrity

Transparent processes built on accountability and ethical standards.

Better Outcomes

Focused on superior results for our partners and customers.

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Always On

24/7 Call Centre and Virtual Assessment ensuring rapid response and real-time support.

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Technology Led

AI-powered assessments, digital tools and real-time reporting for faster decisions.

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Expert Network

Nationwide network of Motor Engineers, Surveyors and Specialists.

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Data Insights

Advanced analytics providing actionable insights for better decision making.

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End-to-End Solutions

End-to-End Solutions

From FNOL to final settlement - a seamless claims journey.

Key Capabilities

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Six connected capabilities cover the claim from the first call to the final settlement — so nothing is handed off to a third party and nothing falls between the gaps.

Back-End Claims Processing

Fraud Detection & Investigation

Customer Support & Communication

24/7 Motor Accident Call Centre

Virtual Assessment Centre

On-Site Inspections & Loss Assessment

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Speed

Cost Optimization

Customer Experience

Risk Management

Performance

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Motor Engineers

Provide technical expertise, review complex repairs and ensure vehicles are restored to manufacturer and insurer standards.

Claims Adjustors & Claims Settlers

Review claim documentation, determine liability, authorise settlements and ensure compliance with insurer guidelines.

Technical Loss Adjustors (TLAs)

Conduct workshop inspections, validate repair estimates, monitor repair quality and ensure repairs are completed accurately.