Services

What We Do

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Four connected services carry a motor claim from the first call to final settlement — each one staffed by specialists, supported by digital tools, and built to cut turnaround times without cutting corners.

24/7 Motor Accident Call Centre

Operating 24/7/365 as the first point of contact for every motor accident, capturing an immediate and accurate First Notification of Loss.

Virtual Assessment Centre

AI-assisted virtual assessments using digital tools and live video, delivering accurate damage evaluation and real-time reporting.

Back-End Claims Processing

The operational backbone managing every claim from assessment to final settlement, run by a multidisciplinary specialist team.

Total Loss Claims

End-to-end total loss handling vehicle valuations and RMV clearances through to salvage collection, storage and disposal.

Why CFX

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Working with CFX is about more than handling claims. It changes what an insurer can see, measure and control — from the quality of underwriting data to the customer's experience at every stage of the journey.

  • Competence

    Backed by a qualified, professional and award-winning Product Development Team.

  • Agility & Reliability

    Powered by a leading InsureTech developer that ensures regular updates and upgrades.

  • MI – Better Underwriting Decisions

    Tailor-made, real-time metrics: Claim Ratios, Average Claim Sizes and Components of Claims.

  • Customer Experience

    Service evaluation and satisfaction assessed at every stage, including Workshop and Spare Part Sourcing.

We are a reliable transport agency providing safe and timely logistics solutions. Our services cover local and long-distance transportation needs.

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