Four connected services carry a motor claim from the first call to final settlement — each one staffed by specialists, supported by digital tools, and built to cut turnaround times without cutting corners.

Operating 24/7/365 as the first point of contact for every motor accident, capturing an immediate and accurate First Notification of Loss.

AI-assisted virtual assessments using digital tools and live video, delivering accurate damage evaluation and real-time reporting.

The operational backbone managing every claim from assessment to final settlement, run by a multidisciplinary specialist team.

End-to-end total loss handling vehicle valuations and RMV clearances through to salvage collection, storage and disposal.
Working with CFX is about more than handling claims. It changes what an insurer can see, measure and control — from the quality of underwriting data to the customer's experience at every stage of the journey.
Backed by a qualified, professional and award-winning Product Development Team.
Powered by a leading InsureTech developer that ensures regular updates and upgrades.
Tailor-made, real-time metrics: Claim Ratios, Average Claim Sizes and Components of Claims.
Service evaluation and satisfaction assessed at every stage, including Workshop and Spare Part Sourcing.